Multiple Georgia E-Visa rejections caused by unauthorized automated submissions via Atlys

Context:
I am writing to seek advice regarding a problematic situation involving the automated visa processing platform, Atlys, and a subsequent series of visa rejections for the Republic of Georgia.

Narrative of Events:
On October 15th, I engaged the services of the Atlys app to secure a tourist E-Visa for an upcoming trip to Tbilisi. I was informed that the process would be streamlined. However, I was not effectively allowed to review the final application before submission. It appears the automated system submitted my application three times in rapid succession due to a server sync error.
Subsequently, on October 18th, I was notified that all three applications were rejected by the Georgian authorities. The reason cited was “inconsistent data” and “duplicate active requests.” In order to comply with travel regulations, I had uploaded valid documents, but the automation seemingly altered the file formats, resulting in illegible submissions. I was not made aware of these multiple unauthorized submissions until the rejections were issued.

Specific Inquiries:

  1. Are there specific administrative remedies to appeal a rejection based on technical errors committed by a third-party agent?
  2. Does the record of “multiple rejections” now permanently prejudice my ability to enter Georgia, or can this be contextualized as a system error?
  3. Has anyone successfully petitioned for the removal of such refusals from their immigration record?

I attempted to act in good faith to secure my travel documents, and this outcome is disproportionate to my intent.

Logic check: this sounds like a serious failure in their API’s idempotency key handling. If the app pushed to prod without verifying a successful handshake from the Georgia immigration portal, it would trigger those duplicate flags instantly.