Dubai entry permit rejected due to system conflict with ghost application

I am writing to formally inquire about a procedural impediment I am currently facing regarding my UAE entry permit application.

Chronologically, the events proceeded as follows: I submitted my documents for a standard tourist visa last week. However, I was informed yesterday that the application was rejected due to a “security flag.” Upon further investigation and a visit to the online portal, it appears this flag is not criminal in nature but technical; there exists a duplicate, incomplete application—a “ghost” entry—initiated by a travel agency I consulted months ago but did not retain.

In order to comply with the regulations and proceed with my current valid sponsorship, I effectively need to have this dormitory application erased. I was not effectively allowed to override it myself.

  1. Has any community member successfully resolved this specific administrative conflict without the previous agent’s cooperation?
  2. Given the “security” label attached to the rejection, is this a matter for an immigration lawyer, or is it purely administrative?
  3. What is the specific procedure to petition the GDRFA to clear these “ghost” applications from the system record?

Any strategic advice on how to dissolve this bureaucratic deadlock would be appreciated.

Look closer at the situation before you spend money on legal counsel. While I handle tours here in Cairo, I interact frequently with the UAE systems, and they share a legacy of strict sponsorship rules.

Good vibes only! :blush: Don’t stress too much, friend. My cousin from Manila had this exact same drama last month! She was so scared, thinking she was banned forever. :sob: